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"AlertSite's one-of-a-kind TrueUser® DéjàClick® technology is invaluable, because it makes it possible for us to measure an actual user's experience on our site from an inside perspective."
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"AlertSite stands out from all the other web monitoring vendors we evaluated because of the data they provide, their impressive monitoring capabilities and their rapid response time in notifying us of any issues that may impact our customers' experience. With about 1,500,000 hits a day, the traffic volume to our site can be overwhelming to say the least. AlertSite provides the support we need to make sure our web host and, therefore our site, can deliver an outstanding online shopping experience."
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"It is key to Honda to view the world from the customer's point of view and that applies to our IT systems as much as our products. AlertSite ensures that monitoring is performed externally, via the internet - in exactly the same way as our customers access our web site. We have been keen to monitor from the UK rather than the U.S. because customers for our web site are largely UK based and local monitoring gives a truer picture of the service we are providing. We dismissed internal monitoring as these solutions may be subject to exactly the same failures that could be affecting our web site."
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"We have had a great experience with AlertSite. Although sometimes we have been awakened from a sound sleep (our AlertSite account notifies our pagers) you have saved us lots of money that would have been lost to downtime."
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"AlertSite's web transaction monitoring helps Southern California Edison, one of the largest electric utilities in the U.S., ensure our customer portal is always available and performing well. The pro-active service and reporting metrics have really helped us successfully deliver the level of service our clients expect. And AlertSite's support response time is immediate!"
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"AlertSite has responsive customer care for Exostar's fast-paced needs, which
helps our company address our requirements. AlertSite's clear and concise
performance reporting enable us to take a proactive stance toward continual
performance improvement of our systems, leading to higher uptime numbers month
after month."
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"We've worked with a lot of companies for a lot of different reasons, and AlertSite is one of the best. They do everything right the first time, and the value for the services they provide is priceless, particularly for a non-profit organization that cannot afford an expensive solution."
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"We put AlertSite to the test the first weekend after signing up. One of our servers restarted after an automatic security patch install and AlertSite contacted us immediately by text message and e-mail. AlertSite's quick response allowed us to get our site back up in a matter of minutes instead of hours."
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"AlertSite is awesome! They have enabled me to keep my downtime to a minimum.AlertSite transactions let me see how responsive my login processes are and when they fail. We have never had an issue with the service and the staff are outstanding. The only downside of AlertSite is that I now know about issues as they occur.... potentially in the middle of the night, and I'll have to get up!"
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"I have been using AlertSite now for 4 months. I have tried other monitoring companies but none of them compare to AlertSite. I would receive numerous ghost alarms before I switched over to AlertSite, and AlertSite allows me to edit my monitoring preference to suit my needs. Right On! I can be on the go a little bit more now and sure that my servers are all up and running."
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"Origins.net has chosen AlertSite to ensure that our technical staff are alerted before customers suffer from any downtime problems which may occur. Over the past 3 years, we have found AlertSite's e-mails and SMS monitoring invaluable for running a commercial website. Thanks!"
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"Our email and SMS marketing service relies on our servers being constantly available. Using AlertSite for monitoring gives us the reassurance that any problem - whether with our systems or with network connectivity to the data centre - will be detected within a few minutes. This allows us to take prompt action to put things right, and has been a key factor in our achieving very high availability figures - normally in excess of 99.95%."
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Other AlertSite Customers
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For over 50 years Auto Europe has been a leader in worldwide car rental services. Their services include over 4,000 car rental locations worldwide; scheduled air from the USA to Europe; over 2,000 three-, four- and five-star European hotels; chauffeur and transfer services; prestige and sports car rentals; mobile phone and GPS rentals; and motor home rentals.
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I can say, without a doubt, we have found the service to be all that we hoped for when we signed up for it and it lets us all breathe a little easier 24 hours per day.
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Team Attire is an American-based company and a leading provider of well known sporting goods, equipment and apparel, including Major League and college sports. Team Attires's web site offers a broad assortment of quality sporting name brands at prices that are competitive in the sporting industry. They stock thousands of apparel items and sporting goods which run the spectrum of golf equipment and camping gear to footwear.
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Symantec Brightmail AntiSpam™ combines effective spam catching with a high accuracy rate that prevents false positives. This award-winning spam protection not only defends against real-time spam attacks, but also proactively identifies first-time spam.
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As a Fortune 500 company, and a leader in the consumer electronics industry, Circuit City employs more than 40,000 worldwide.
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Worldwide wholesaler of brand name instruments. MusicYo.com is a part of the Gibson family of brands.
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AT&T is a global networking leader, focused on delivering IP-based solutions to enterprise and government customers.
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Goodwill Industries is one of the world's largest nonprofit providers of education, training and career services for people with physical, mental and emotional disabilities, as well as those with disadvantages such as welfare dependency, homelessness, and lack of education or work experience.
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As a web hosting provider, network connectivity is critical for our success and the success of our customers. We count on AlertSite's web site monitoring service to let us know when we are having network problems. We've tried all of the monitoring services out there, and AlertSite has been the most accurate and timely of them all. Thanks for the great service!
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Ryder is one of the world's leading suppliers of supply chain and transportation management solutions with nearly $5 billion in annual revenue.
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Cracker Barrel has 520 locations in 41 states. All Cracker Barrel Old Country Stores are company-owned and operated.
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The companies of Transamerica offer a vast array of innovative financial services and products to help individuals, families, and businesses build, protect and preserve assets.
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RecruitASP uses AlertSite, because it monitors our availability from where our customers are, on the internet. It alerts our support staff so that problems can be addressed before our customers notify us. We monitor our web and application servers which in turn will fail if the database is unavailable. In short if our system is having problems AlertSite will be the first to know. Without a cost effective reliable external monitoring site our business would be severely affected.
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Purina Mills is the U. S. leader in animal nutrition products, research and innovation, and is the largest feed manufacturer in the country. Purina Mills products are identified by the Checkerboard logo and the Chow brand of feed. There are approximately 2,500 Purina Mills employees and over 4,000 Purina dealers.
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In 1991 Rooms To Go opened two new furniture stores in Orlando, Florida. The plan was to create a totally new way to buy furniture. They wanted to sell great-looking furniture at affordable prices...if they sold enough of it. They created a new way of displaying furniture: in complete room settings. And they stocked enough, so delivery came in days. Rooms To Go is now the largest furniture retailer in America.
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eDiets.com, Inc. (NASDAQ: DIET) is a online diet, fitness and healthy living destination offering professional advice, information, products and services to those seeking to improve their health and longevity. Since 1997 and as of December 31, 2004, over 1.9 million consumers worldwide have become eDiets.com members. eDiets.com was named Forbes spring 2004 "Best of the Web" in the diet and nutrition category, and PC Magazine "Editors' Choice" in May 2004.
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